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Compassionate Communication

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Confronting misinformation with listening and curiosity

March 23, 2025 CCL
Graffiti on brick wall: Two simple faces sharing one eye.

Photo by Ulrich Pickert on Unsplash

Imagine a family gathering in which a relative shares an article you find misleading, which claims that a certain group is responsible for economic decline.
 
You feel a surge of frustration and an urge to argue.

 Rather than argue you choose to apply NVC.

Start with empathy toward yourself, if you need it. …

Once you are re-connected with yourself and feeling more grounded, then you might choose to initiate dialog. …

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In article Tags compassion, feelings, needs, empathy, connection, conflict, doable, season-nonviolence, nonviolence, extremism, oppression, disconnection, communication
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NVC in discerning truth

March 23, 2025 CCL
Colorful street art cartoon style foot stomping on speech bubble.

Photo by Osarugue Igbinoba on Unsplash

“The four elements of the NVC framework—observations, feelings, needs, and requests—can help you discern truth and respond to misinformation constructively.

Observations Without Judgment: Begin by identifying the factual elements of the situation without adding interpretations or assumptions. For example, instead of reactively labeling a statement as ‘misinformed,’ focus on the specific claims being made. This creates a neutral foundation for discussion.

If an article claims that a certain group of people hold a certain belief (“liberals hate America” or “conservatives want to end the social safety net”) the factual element of the situation is not “this is true because it says so here” or “this is false because it goes against my beliefs” but rather, “this article states this.”

Separate from whether a particular claim is true, you can help someone uncover their assumptions when you clearly discern what you are observing and then get curious about the claims themselves. …

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In article Tags compassion, feelings, needs, empathy, connection, conflict, doable, season-nonviolence, nonviolence, extremism, oppression, disconnection, communication
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Unmet needs fueling extremist behaviors

March 7, 2025 CCL
A variety of overlapping street art / posters: "Tomorrow is back," drawing of bomb, "Another is Possible," "Politics"…

Photo by Annie Spratt on Unsplash

Nonviolent Communication is not a panacea that solves all problems—and yet, NVC has a critical role to play!

NVC is uniquely positioned to address extremism because it focuses on uncovering the unmet needs beneath human behaviors.

In NVC, every action is seen as an attempt to meet needs, whether security, significance, community, or something else.

By shifting the focus from judgment (“this person is dangerous”) to curiosity (“what needs are they trying to meet?”), NVC creates opportunities for understanding and constructive dialogue. …

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In article Tags compassion, feelings, needs, empathy, connection, conflict, doable, season-nonviolence, nonviolence, extremism, oppression, disconnection, communication
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Extremism: root causes

February 28, 2025 CCL

Photo by Aarón Blanco Tejedor on Unsplash

At its heart, extremism often stems from unmet human needs. These could include needs for safety, belonging, meaning, purpose, autonomy, and/or significance.

(With regard to the last one, significance, I include it here both in the sense of mattering as well as in the sense of having power in your world. Many people have lost a sense of their needs mattering within social and political structures, as distinct from but often along with, a sense of powerlessness to address what is not working).

When these needs are persistently unfulfilled, individuals understandably give in to a temptation to meet them through rigid ideologies or groups that promise meaning, acceptance, or power.

When I say “understandably” it’s because…

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In article Tags compassion, feelings, needs, empathy, connection, conflict, doable, season-nonviolence, nonviolence, extremism, oppression, disconnection, communication
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Connecting through differences

January 22, 2024 Bryn Hazell
Photo by @krakenimages on Unsplash. Laughing woman and man sit on yoga mat in a studio, laptop open in front.

Photo by @krakenimages on Unsplash

In a recent practice group, we had a very interesting discussion about a topic where there was a wide variety of perspectives.

We considered the question, “What feelings and needs come up with the situation of one partner in a marriage having a close friendship with someone of the opposite sex?” (I realize this question would be phrased differently for same-sex couples.)

This question allowed us to explore a topic from the NVC perspective of Feelings and Needs, rather than it being “wrong” or “right.” The question led to curiosity and affinity, rather than judgment. …

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In article Tags disconnection, practice, judgment, empathy
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Equanimity in Today’s World

October 14, 2023 Bryn Hazell
Orange and yellow abstract art over silhouette of woman hands to head

Photo by JR Korpa, on Unsplash

Recently, I’ve been involved in conversations concerning how to be in the world with the terrible violence of wars, climate change, political division, and social disconnection between groups and ideologies. 

People say they don’t want to ignore what’s going on in the world and at the same time they don’t want to be so overwhelmed by events that they numb out and lose their life energy.

How to be in the world with what might be called “equanimity”? …

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In article Tags peace, disconnection, boundaries, judgment
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A Celebration of Needs-Consciousness!

September 11, 2023 Bryn Hazell
Photo by Nick Fewings on Unsplash: Closeup of colorful painted rocks - blue HOPE rock center.

Photo by Nick Fewings, on Unsplash

These past few years I’ve noticed more people in the media talking about people’s values and needs—and I’m feeling pretty excited and encouraged with that awareness. To be clear, I hear plenty of labeling and name calling too, and yet I want to notice and appreciate comments that are less judgmental.

I’ve been hearing more exploration of viewpoints with the focus on concerns and values. I’m remembering a top public health official during the pandemic talking about people who weren’t taking the vaccine, wearing masks, or were against the closure of schools, etc. …

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In article Tags listening, judgment, community, disconnection, hope
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Responding rather than Reacting

February 20, 2023 CCL
B&W photo: hand blocking camera, "go away"

Photo by Philbo on Unsplash

This post is part of our weekly series of peacemaking practices during the Season of Nonviolence.

What if someone says something that sparks an immediate emotional response and before any thinking or reflection, you fire back a judgment or an attack in reaction to what they’ve said? Just like that there can be a flurry of words that end in hurt, anger, and disconnection. Haven’t we all been there? …

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In article Tags season-nonviolence, judgment, reaction, disconnection, pausing
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A Celebration for: Braver Angels!

November 29, 2022 Bryn Hazell
Red white and blue plastic toy dinosaurs against aqua background (street art poster)

Photo by Jon Tyson on Unsplash

For the last 20+ years, I’ve been sharing and practicing Compassionate (Nonviolent) Communication because I strongly believe communication is the key to healthier individuals, better relationships, and peaceful resolution of conflict.

I’ve offered—and will continue to offer—classes that help people learn and practice these communication skills that I find so life-changing, life-enriching, and necessary.

Recently I was very excited to learn of a nonprofit called Braver Angels that also teaches people how to listen and speak with the goal of resolving differences nonviolently. Braver Angels is particularly trying to address the Red/Blue divide in the U.S. …

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In article Tags communication, connection, nonviolence, conflict, disconnection, peace
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When You Hit a Wall

April 15, 2020 Denise Torres
Photo credit: Denise Torres

Photo credit: Denise Torres

At the last practice group, there were a few people who talked about hitting a wall sometime this past week, and I was one of them. I want to share that experience with you.

The whole day long I carried this unclear but ever-present sense of anxiety. (It wasn’t because of anything in particular. My guess is that it was because of everything.) With the anxiety came restlessness and dissatisfaction. Nothing seemed interesting. I was so caught up in the discomfort it became the thing that informed everything else.

Later in the evening, I decided to flip through the photo gallery on my phone—hoping for something uplifting—and I ran across a photo of some board work I had done in one of my classes. Yes, that’s right, one of my classes: I was teaching others something that I myself had totally lost sight of all day long. Although I had already told myself I could drown my feelings by reading a book, and even though I really wanted to read the book, I thought, “You know what to do.” So I put the novel aside and got out my journal. …

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In article Tags practice, feelings, disconnection, needs, doable, observation
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Reaching across the divide

January 31, 2017 Bryn Hazell
Photo credit: Aaron Tani

Photo credit: Aaron Tani

Are you feeling sad, anxious, concerned, and scared? Are you aching to be heard and seen? Are you feeling hopeless about connecting with someone who sees the world so very differently, who doesn’t seem to share your same reality? Does your heart hurt when conversation leads to disconnection and the love and caring in the relationship seems to evaporate?

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In article Tags conflict, disconnection, connection, listening
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How we can go high

August 2, 2016 Bryn Hazell
Photo credit: Aaron Tani

Photo credit: Aaron Tani

Dear Friends,

“When someone is cruel or acts like a bully, you don’t stoop to their level. No, our motto is, when they go low, we go high."

Those are Michelle Obama’s words spoken during her speech at the Democratic National Convention. And it got me to thinking, what does it look like to “go high”?

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In article Tags conflict, disconnection, judgment, community, observation, listening
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Center for Compassionate Living
c/o Denise Torres
1516 NE Locksley Drive
Bend, OR  97701
541-350-6517

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